1.                  Teams ideally need a supportive organizational context – one that recognizes and welcomes their existence, and responds to their requests for information, resources, and action as well as legitimizes the team’s task. Of the following, which is a component of team design?

1.                Organizational reporting relationships
2.                Functional units
3.                The leadership style within the team
4.                The reward system

2.                  The organizational context, team design, and team culture are three important aspects that affect the ultimate performance of a team. Which of these three aspects does a leader have the most control over?

1.                The organizational context
2.                Team design
3.                Team culture
4.                All three about equally

3.                  Team culture refers to the:

1.                personality of a team.
2.                ethnic origin of the team members.
3.                extent to which team members are polite and respectful to one another.
4.                geographical location of the team.

4.                  Goal contagion is a form of norm setting in which people adopt a goal held by others. Goal contagion is more likely in what circumstance?

1.                When the team desires or admires a goal held by a competing team
2.                Between people in the same work group or team
3.                Adopted when a team member wishes to differentiate themselves from the group
4.                A person feels threatened by other members of the team to adopt a certain goal.

5.                  A team norm is best described as:

1.                the personality of the team.
2.                a generally agreed upon set of rules that guides the behavior of team members.
3.                a goal held by the group that is adopted by a newcomer.
4.                the normal number of people to be on a given team.

6.                  In regards to expertise, critical skills for team members include all of the following EXCEPT:

1.                conflict resolution.
2.                collaborative problem solving.
3.                a large network of influential company contacts.
4.                a strong ability to communicate effectively.

7.                  A number of factors must be in place for a team to perform well. All of the following are considered essential for team effectiveness EXCEPT the:

1.                knowledge and skill regarding the team task.
2.                motivation to accomplish the goals of the team.
3.                ability to identify the different personality styles of team members.
4.                ability to coordinate effort and communicate well with others.

8.                  Which of the following is true about how stress and pressure can affect individual performance?

1.                Performance improves only for tasks that require high motivation.
2.                Performance on a well-learned task improves.
3.                Performance on a novel task improves.
4.                Stress never enhances performance.

9.                  Which of the following situations demonstrates the best example of social facilitation?

1.                Mary, who is a new member of the ballet class, is asked to demonstrate a step sequence for the senior members of the company. Mary is concerned that her technique will not be up to par with the rest of the team.
2.                John is an excellent lead dancer, and when learning a new routine, loses track of time because he is so engaged in his task.
3.                Sonya is an up and coming dancer, and her teacher puts quite a bit of pressure on her to perform perfectly. In her dance recital, despite weeks of rehearsals, Sonya’s mind goes blank, and she can’t remember her routine.
4.                Julia is a strong dancer, and when asked to demonstrate her solo to a room full of classmates, her performance is more energetic, and her leaps are higher.

10.              When in the psychologic state of “Flow”, which of the following is the most true?

1.                A person is keenly aware of the time they are spending on the task at hand.
2.                For the individual, the process of engaging in the task is its own reinforcement.
3.                A person is intimidated by the task.
4.                A person is extremely relaxed, and very comfortable with the task at hand.