1. Which activity below is not performed by the HRM?
D. recruitment and hiring
2. The sales department administrative assistant has been assigning phone order sales to her brother-in-law, a company sales person. Company policy is to pay commissions only on orders directly received by sales people, not on orders received over the phone. The resulting fraudulent commission payments might best have been prevented by requiring that
A. sales commission statements be supported by sales order forms signed by the customer and approved by the sales manager.
B. sales order forms be prenumbered and accounted for by the sales department manager.
C. sales orders and commission statements be approved by the accounting department.
D. disbursement vouchers for commission payments be reviewed by the internal audit department and compared to sales commission statements and sales orders.
3. Which department should have the sole ability to provide information to the AIS about hiring, terminations, and pay rate changes?
4. Which of the following is not one of the major sources of input to the payroll system?
A. payroll rate changes
B. time and attendance data
C. checks to insurance and benefits providers
D. withholdings and deduction requests from employees
5. In the payroll system, checks are issued to
A. employees and to banks participating in direct deposit.
B. a company payroll bank account.
C. government agencies.
D. All of the above are correct.
6. Experts estimate that on average the costs associated with replacing an employee are about ________ that of the employee’s annual salary.
C. one and one-half
A. payroll tax withholdings; voluntary deductions
B. unemployment; social security taxes
C. unemployment taxes; income taxes
D. voluntary deductions; income taxes
7. For recording time spent on specific work projects, manufacturing companies usually use a
A. job time ticket.
B. time card.
C. time clock.
D. labor time card.
8. Regarding the use of incentives, commissions and bonuses in payroll, which of the following statements is false?
A. Using incentives, commissions, and bonuses requires linking the payroll system and the information systems of sales and other cycles in order to collect the data used to calculate bonuses.
B. Bonus/incentive schemes must be properly designed with realistic, attainable goals that can be objectively measured.
C. Incentive schemes can result in undesirable behavior.
D. All of the above are true.
9. What is not a desired result of an employee bonus/incentive system?
A. Employees may recommend unnecessary services to customers in order to exceed set sales quotas and earn a bonus.
B. Employees may look for ways to improve service.
C. Employees may analyze their work environment and find ways to cut costs.
D. Employees may work harder and may be more motivated to exceed target goals to earn a bonus.
10. These are used to transmit time and attendance data directly to the payroll processing system.
A. Badge readers
B. Electronic time clocks
C. Magnetic cards
D. none of the above
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