61) Which of the following is NOT one of the five types of divisional structures?

A) customer groups

B) work processes

C) products or services

D) functional

E) industries

62) Healthcare facilities are often organized by type of disease or condition, such as oncology, orthopedics, obstetrics and gynecology, psychology, internal medicine, cardiology, and so on. Which type of divisional structure does that arrangement represent?

A) products

B) industries

C) work processes

D) customer groups

E) geographic regions

63) Neil is a racing bike salesperson, reporting to the New England district manager. What is the organizational structure of Neil’s company?

A) divisional structure, customer divisions

B) divisional structure, geographic divisions

C) divisional structure, industry divisions

D) functional structure

E) matrix structure

64) Rosa is the owner of a small company that sells musical instruments and related supplies. Rosa has four departments set up: shipping, receiving, sales, and accounting. What kind of divisional structure does Rosa use?

A) geographic regions

B) work processes

C) industries

D) products

E) customer groups

65) The Rudolph Company is a huge manufacturer of vehicles of three types: emergency vehicles, farm vehicles, and construction vehicles. The CEO of the Rudolph Company has three people reporting to him: the president of the emergency vehicles division, the president of the farm vehicles division, and the president of the construction vehicles division. The Rudolph Company is set up under what kind of divisional structure?

A) process divisions: grouping by work specialization

B) customer divisions: grouping by common customers or customer groups

C) geographic divisions: grouping by regional sites or areas

D) industry divisions: the conglomerate structure

E) product divisions: grouping by similar products or services

66) A conglomerate organization chart may start with industry divisions. But because so many companies and industries may make up a conglomerate, what is most likely to be the overall structure of the entire organization?

A) functional structure

B) divisional structure: geographic regions

C) divisional structure: product divisions

D) hybrid structure

E) industry structure

67) Jerald is CEO of a pharmaceutical company that operates globally. The company has a European president, a North American president, an Asian president, and a South American president. Reporting to each president are the executive vice presidents of research and development, manufacturing, sales and marketing, and finance. Reporting to each executive vice president are the VPs of antihypertensives, antidepressants, and antibiotics. What kind of organizational structure is represented by Jerald’s company?

A) functional structure

B) divisional structure by geography

C) divisional structure by product

D) matrix structure

E) hybrid structure

68) What type of organizational structure works best in temporarily pulling people together for special projects, such as development of a particular automobile?

A) matrix structure

B) hybrid structure

C) functional structure

D) divisional structure: product divisions

E) divisional structure: process divisions

69) Which of the following is a benefit of using a matrix structure?

A) It is easy to use.

B) It often represents long-term solutions.

C) It can lead to innovative solutions in product development.

D) The chain of command is simple.

E) It allows for close managerial supervision.

70) Which of the following is a drawback of using a matrix structure?

A) Project members may have communication problems.

B) It limits flexibility for managers.

C) It leads to inefficient use of resources.

D) Specialists work only with other specialists.

E) It encourages employees to think alike.