91. Which of the following statements about social responsibility is true?
a. Companies are viewed as having social responsibilities only in economic, legal, and ethical areas.
b. The relative importance of economic, legal, ethical, and discretionary responsibilities is fixed and unchanging over time.
c. Economic and legal responsibilities play a larger role in a company’s social responsibility than do ethical and discretionary responsibilities.
d. Companies will be considered unethical if they do not perform their discretionary responsibilities.
e. Economic responsibilities are often referred to as fiscal responsibilities.
92. Lever’s most successful product in India is Fair & Lovely, a skin whitening agent that is sold to dark-skinned women in India marketed to help the women find better husbands and better jobs. Lever is emphasizing its ____ responsibility to make a profit and ignoring its ____ responsibility to help women realize that their appearances are superficial.
a. legal; ethical
b. discretionary; ethical
c. economic; legal
d. economic; fiscal
e. economic; discretionary
93. For some time now, GlaxoSmithKline (GSK) has been making anti-AIDS drugs like Retrovir and Epivir available in hard-hit areas of Africa at up to 75 percent off the global price. But that wasn’t enough for AIDS prevention groups, which were outraged by GSK’s decision to use the World Trade Organization’s (WTO’s) patent protection rules to take action against governments importing lower-cost versions of these drugs. AIDS prevention groups saw GSK’s use of WTO regulation as acting at which level of social responsibility?
a. economic
b. fiscal
c. legal
d. discretionary
e. accommodative
94. For some time now, GlaxoSmithKline (GSK) has been making anti-AIDS drugs like Retrovir and Epivir available in hard-hit areas of Africa at up to 75 percent off the global price. By providing the drugs at a fraction of their usual costs, GSK was acting at which level of social responsibility?
a. discretionary
b. global
c. altruistic
d. economic
e. legal
95. When media in India informed the public that Coca-Cola products bottled in India contained a high level of certain cancer-causing pesticides, Coke responded by saying that all of India’s water was contaminated and that it was not doing anything wrong by using the local water supply. What kind of a strategy did Coke use to respond to its social responsibility problems?
a. reactive strategy
b. prospective strategy
c. defensive strategy
d. accommodative strategy
e. proactive strategy
96. A U.S. metals broker advertises “95 percent of orders shipped from stock” even though the company has no warehouses and no inventory. When questioned about the truth of the ad, the broker responded, “We do ship 95 percent of our orders from stock, but it is from suppliers’ stocks, not ours.” To respond to this ethical question, the broker used a(n) ____ strategy.
a. reactive
b. offensive
c. accommodative
d. proactive
e. prospective
97. Bayer AG was indicted as a participant in an international price-fixing scheme that drove up the costs of rubber chemicals used to make shoes, tires, and other products. Bayer AG paid its fine but did not admit culpability. Instead, the company announced that paying the fine was less costly than litigation. Bayer AG implemented a(n) ____ strategy.
a. offensive
b. reactive
c. proactive
d. accommodative
e. adaptive
98. The social responsiveness strategy that could be considered essentially a public relations approach is the ____ strategy.
a. reactive
b. defensive
c. communicative
d. proactive
e. accommodative
99. A company implementing a(n) ____ strategy would choose to accept responsibility for a problem and do all that society expects to solve problems.
a. reactive
b. defensive
c. accommodative
d. proactive
e. connotative
100. A company implementing a(n) ____ strategy would demonstrate the greatest willingness on the part of the company to meet or exceed society’s expectations.
a. reactive
b. defensive
c. productive
d. proactive
e. accommodative
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