11) When you’re writing a business message, use headings and subheadings to
A) reveal how your document is organized.
B) capture the attention of your readers.
C) indicate shifts from one idea to the next.
D) all of the above.
12) Which of the following is not a technique for helping readers who skim your document?
A) Using lists and bullets instead of narrative
B) Keeping all sentences the same length
C) Including headings and subheadings
D) Using shorter paragraphs
13) Skilled business writers
A) use long sentences to emphasize important information.
B) keep their sentences to an average length of 40 words or fewer.
C) vary the length of their sentences.
D) do all of the above.
14) When it comes to paragraph length,
A) use long paragraphs with detailed information for direct-mail letters.
B) use long paragraphs if you want your document to look more inviting.
C) keep all paragraphs to fewer than 60 words.
D) use one-sentence paragraphs only occasionally, for emphasis.
15) When creating a list for a business document,
A) always use bullets, rather than numbers or letters.
B) keep in mind that the items need not be parallel.
C) be sure to introduce it clearly.
D) any text in the list should be typed in all caps.
16) Informative headings and subheadings
A) simply identify topics covered in the document.
B) guide readers to think a certain way about the topics covered.
C) are easier to write than descriptive headings.
D) are less helpful to readers than descriptive headings.
17) Do all of the following except ________ when you’re editing a document for conciseness.
A) eliminate redundancies
B) shorten long words and phrases
C) delete unnecessary words and phrases
D) convert sentences to “it is” or “there are” structures
18) Which of the following is an example of a hedging sentence?
A) The employee’s performance appears to be less than satisfactory.
B) The deadline is next Tuesday.
C) The financial statement needs to have two sections.
D) None of the above are hedging.
19) What is wrong with the following sentence? “To waste time and missing deadlines are bad habits.”
A) Similar ideas are not parallel.
B) It contains a dangling modifier.
C) It contains a split infinitive.
D) Nothing—it is grammatically correct as written.
20) What is wrong with the following sentence? “Having stalled for two days, the assignment was now late.”
A) It lacks parallelism.
B) It contains a dangling modifier.
C) It contains an awkward pointer.
D) Nothing—it is grammatically correct as written.
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